Delivery & Policies
Delivery charges are based upon zip code and the quantity of material ordered.
All delivery times are approximate and are subject to change.
Please be advised
The policy of SHEPS YARD, Inc. is Driveway Delivery Only. Our drivers are professionals and will do their best to fulfill your delivery requests, but the final decision, for reasons of safety, is up to the driver. Co-signer assumes all responsibility for any and all damages if anything beyond driveway delivery is requested. This includes damages to our equipment, dump truck, towing expenses, and lost use charges. Decision to proceed beyond normal driveway delivery is at the sole discretion of SHEPS YARD, Inc. SHEPS YARD, Inc. is not responsible for cracked or broken curbs, sidewalks, driveways, damage to vegetation, grass, fencing, building structures, underground septic systems, sprinklers systems, drainage pipes, or anything else for that matter. Any damages caused to or around the property is the sole responsibility of the customer.
We have put together a few tips that will ensure a smooth and safe delivery:
General
Please be flexible. There are many factors that may prevent a product from being placed in a certain area. Drivers’ decisions will be made on the basis of potential safety hazards and property damage. Remember that while we will do our best to satisfy your requests, our first commitment is to the safety of everyone involved.
Customer Responsibility
You do not need to be present for delivery. However, to ensure proper placement of material, please place an inanimate object (tarp, crossed shovels, X marks the spot with sidewalk chalk, cones, buckets…) in the area where you would like the material dumped. Keep in mind that certain factors may prevent us from placing materials in the desired location.
Please make sure vehicles are moved out of the way ahead of time and any other obstructions that may prevent us from dumping in the exact location.
Due to the mass amount of deliveries per day, we cannot guarantee a time for delivery. We can only guarantee the date. We do not call ahead or knock on the door unless there is an issue during the delivery. (This is why it is extremely important that you clearly mark the dumping location for our drivers).
We cannot drive over grass, curbs, or sidewalks.
Driveways/Walkways
The weight of a typical delivery truck can cause damage to concrete or stone pavement if driven over. Trucks will not drive on new pavement or asphalt. These applications take up to one year to cure, and may be damaged by the weight.
Overhead Concerns
When scheduling a delivery, be sure to let your sales person know at the time of scheduling about any power lines, tree limbs, or other overhead objects that could obstruct the movement of the dump truck. The truck may not operate within 10 feet horizontally or 30 feet vertically of power lines due to electrocution hazards. Operation may also be limited to steep grades.
Underground Concerns
The location of septic lines, sprinkler heads, underground drains and utility lines are all important to the capabilities of the truck to drive in certain areas. The delivery truck weight could cause damage to any of these items if present. Be sure to advise your salesperson or driver of their presence.
Children/Pets
Keep pets penned up and children out of the vicinity during the delivery. Drivers are unable to see objects in their mirrors that are directly behind the truck.
Installation
When receiving a dump truck delivery, be aware that drivers cannot spread aggregates using the truck capabilities only. The stone or other materials will require additional manual raking or tractor work after delivery to create an even surface. We do not offer installation services or design.
Delivery Area
***If your zip code is not listed, it doesn’t mean we won’t deliver to your area. Please call us to check if you are in our delivery area.***
Ardmore (19003), Aston (19014), Audubon (19403), Bala Cynwyd (19004), Berks County, Berwyn (19312), Birchrunville (19421), Boothwyn (19061), Broomall (19008), Bryn Mawr (19010), Bucks County, Chadds Ford (19317), Chesterbrook (19087), Chester County, Chester Springs (19425), Chestnut Hill (19118), Coatesville (19320), Collegeville (19426), Delaware County, Devon (19333), Downingtown (19335), Edgmont (19028), Elverson (19520), Exton (19341), Frazer (19355), Gladwyne (19035), Glen Mills (19342), Glenmoore (19343), Haverford (19041), Havertown (19083), Kennett Square (19348), Kimberton (19442), King of Prussia (19406), Limerick (19468), Lionville (19353), Lyndell (19354), Malvern (19355), Media (19063), Merion Station (19066), Montgomery County, Narberth (19072), Newtown Square (19073), Norristown (19401, 19403), Oaks (19456), Paoli (19301), Penn Valley (19072), Phoenixville (19460), Pottstown (19464, 19465), Rosemont (19010), Royersford (19468), Spring City (19475), Springfield (19064), St. Davids (19087), Strafford (19087), Swarthmore (19081), Thornton (19373), Uwchland (19480), Valley Forge (19481), Villanova (19085), Wayne (19087), West Chester (19380), West Chester (19382), West Conshohocken (19428), Westtown (19395), Wynnewood (19096)
Return policy:
There are No Returns on ‘Bulk’ Materials.
25% Restocking fee on all acceptable materials, based upon our inspection and approval.