Deliery and Installation:
We’ll be more than happy to deliver any material that you may need to get your project completed. Our basic delivery charge is based on proximity to Shep’s Yard and the quantity of the specific material. We have no minimums, and delivery is charged per truckload.
• All delivery times are approximate and are subject to change.
• Please be advised: The policy of SHEPS YARD, LLC is Curb Delivery Only. Our drivers are professionals and will do their best to fulfill your delivery requests, but the final decision, for reasons of safety, is up to the driver. Co-signer assumes all responsibility for any and all damages if anything beyond curb delivery is requested. This includes damages to our equipment, dump truck, towing expenses, and lost use charges. Decision to proceed beyond normal curb delivery is at the sole discretion of SHEPS YARD, LLC. SHEPS YARD, LLC is not responsible for cracked or broken curbs, sidewalks, driveways, damage to vegetation, grass, fencing, building structures, underground septic systems, sprinklers systems, drainage pipes, or anything else for that matter. Any damages caused to or around the property is the sole responsibility of the customer.
We have put together a few tips that will ensure a smooth and safe delivery:
General:
• Please be flexible. There are many factors that may prevent a product from being placed in a certain area. Drivers' decisions will be made on the basis of potential safety hazards and property damage. Remember that while we will do our best to satisfy your requests, our first commitment is to the safety of everyone involved.
Customer Responsibility:
• You do not need to be present for delivery. However, to ensure proper placement of material, we highly recommend your presence. If you can NOT be on site, please place an inanimate object (tarp, crossed shovels, X marks the spot with sidewalk chalk, cones, buckets…) in the area where you would like the material dumped. Keep in mind that certain factors may prevent us from placing materials in the desired location.
Payment:
• Prior to unloading, the driver will request payment (if COD), a signature of the legal property owner or agent for the delivery disclaimer, and the customer's visual inspection of the material.
Driveways/Walkways:
• The weight of a typical delivery truck can cause damage to concrete or stone pavement if driven over. Trucks will not drive on new pavement or asphalt. These applications take up to one year to cure, and may be damaged by the weight.
Overhead Concerns:
• When scheduling a delivery, be sure to let your sales person know at the time of scheduling about any power lines, tree limbs, or other overhead objects that could obstruct the movement of the dump truck. The truck may not operate within 10 feet horizontally or 30 feet vertically of power lines due to electrocution hazards. Operation may also be limited to steep grades.
Underground Concerns:
• The location of septic lines, sprinkler heads, underground drains and utility lines are all important to the capabilities of the truck to drive in certain areas. The delivery truck weight could cause damage to any of these items if present. Be sure to advise your salesperson or driver of their presence.
Children/Pets:
• Keep pets penned up and children out of the vicinity during the delivery. Drivers are unable to see objects in their mirrors that are directly behind the truck.
Weather:
• Take weather conditions into consideration. If the ground is wet, it may be difficult for the truck to deliver without damaging grass or landscaping. We can always reschedule deliveries because of weather concerns.
Installation:
• When receiving a dump truck delivery, be aware that drivers cannot spread aggregates using the truck capabilities only. The stone or other materials will require additional manual raking or tractor work after delivery to create an even surface.
Installations:
Installation services are provided on a limited basis. Please call or come in to discuss your installation needs. If we’re not able to provide the installation, we have a list of highly recommended contractors.
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